dbair1967

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Have had the same desktop PC for a couple yrs, have never made any changes or adds to how the thing was configured, no new hardware or devices.

A couple days ago for reasons I have no idea about, whatever I had for a sound card/device just went away. I get some sort of weird "troubleshooting" box when I try to adjust the sound (tool bar menu at bottom), saying troubleshooting is completed but it doesn't tell me what happened. If I go to the control panel under sound it says no sound devices are installed.

Any idea what happened and how to fix it?
 

Iamtdg

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It's most likely a corrupt driver. You can go into the hardware manager to find out what kind it is, find the driver online and reinstall it. I would try that first. If not, your sound card may have gone out.
 

dbair1967

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Looked..its like a driver for sound doesn't exist...cant find anything to do with it
 

Iamtdg

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Looked..its like a driver for sound doesn't exist...cant find anything to do with it

Yeah, that's what happens when a driver gets corrupt, it basically looks like it disappears. Like it was never there. You have to reinstall it.
 

Iamtdg

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You might also be able to do that with the drivers disk that came with the computer if you still have it.
 

dbair1967

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I'm assuming I'd have to reinstall the same one? What if I don't know (or cant figure out) what kind it was?
 

Iamtdg

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I'm assuming I'd have to reinstall the same one? What if I don't know (or cant figure out) what kind it was?

Yes, the same one. It should show in the hardware manager even if the driver isn't installed. If it doesn't show up there, it has either become dislodged (not likely) or has gone out.
 

ThoughtExperiment

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Do you see if in the hardware manager? Like Iam said, it should at least be there, probably with a yellow exclamation point to mean is isn't working properly.

Usually if you right click and uninstall it, and then restart your system, it'll automatically install the driver when it starts back up. If it's Windows, it'll go online and find the driver so you don't have to find it yourself.
 

Iamtdg

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Do you see if in the hardware manager? Like Iam said, it should at least be there, probably with a yellow exclamation point to mean is isn't working properly.

Usually if you right click and uninstall it, and then restart your system, it'll automatically install the driver when it starts back up. If it's Windows, it'll go online and find the driver so you don't have to find it yourself.

Good call. I had forgotten that Windows is smart enough now to go online to find the driver on a restart. Shows my age, I suppose.
 

dbair1967

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Do you see if in the hardware manager? Like Iam said, it should at least be there, probably with a yellow exclamation point to mean is isn't working properly.

I opened devices and printers from the hardware and sound tab, and there is no sound card. Then if I go to "manage audio devices" it says "no audio devices are installed"
 

ThoughtExperiment

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I don't think it'll show up there if it isn't working properly, though. Do you know how to get to device manager? What windows are you on? It's usually start, computer, then right-click (not left) and hit "properties". Not sure about Win8, I've only used that on a tablet.
 

dbair1967

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I don't think it'll show up there if it isn't working properly, though. Do you know how to get to device manager? What windows are you on? It's usually start, computer, then right-click (not left) and hit "properties". Not sure about Win8, I've only used that on a tablet.

I found the device manager, but nothing related to sound is in it.

I have Windows Home 7 Premium
 

Doomsday

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In your "sounds and audio devices" properties, change your sound card to "USB Bus" you'll thank me later.
 
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