63echo

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I'm actually sticking with Verizon since I am a huge consumer of data and their (endangered) unlimited data plan is nice, but if you want to dump Verizon without paying early termination fees (or cancel and renew so you can get a new phone), your opportunity to do that is right around the corner.

From The Consumerist:

It's possible to break out of your Verizon Wireless contract in the next 60 days without paying an early termination fee because they're increasing the "regulatory fee" they charge customers from $.13 to $.16. This is what is known as a "materially adverse change of contract" and by standard contract law, it renders the contract void if one of the parties doesn't like the change.

First you'll want to bone up on what materially adverse change of contract means. Basically you signed a contract to get a given service at a given price, and after you signed it, they made it cost more. It doesn't matter if it's $50, a penny, or in this case, 3 cents. It's still materially adverse.

Then you'll have to call up Verizon and ask to be transferred to the retentions department. There you will pitch your case that this fee is a materially adverse change of contract, it voids the contract, and you demand to be let out of your contract without paying an early termination fee.

If they offer you freebies, turn them down. If they ask you if there is any other reason whatsoever, like your satisfaction with the service or the quality of it, that is making you leave, say no. Be single-mindedly focused on how this fee increase is the reason why you want to leave. And don't be scared. Despite its important-sounding name, the "Regulatory fee" is not charged by the government, it's just another fee Verizon assesses.

The reps may argue with you, they may tell you information that is not accurate, they may give you the runaround. Sometimes they're misinformed, other times they're just under extreme pressure not to let anyone leave without paying the toll. Don't be afraid to hang up and try someone else or escalate to a supervisor.

Worst comes to worst and they refuse to abide by standard contract law, you can take them to small claims court.

You only have 60 days from July 1st to make the cancellation because after that it is assumed that you have accepted any change to the contract.

Here's the relevant information from Verizon's customer agreement

“Can Verizon Wireless Change This Agreement or My Service?

We may change prices or any other term of your Service or this agreement at any time,but we'll provide notice first, including written notice if you have Postpay Service. If you use your Service after the change takes effect, that means you're accepting the change. If you're a Postpay customer and a change to your Plan or this agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee.”
 
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Cr122

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Hmmm, but I like verizion.

If I lived somewheres other than New York then I might consider canceling.

That is breach of contract though.
 

63echo

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I always preferred Sprint, but they can't service me while I'm doing time in this part of the world. If they could, I'd flee Verizon pretty quickly.
 
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